Question 1

Who is Brewpass for?

Accepted Answer

Brewpass is built for students, freelancers, remote professionals, founders, consultants, creators, and start-up teams who value great coffee, flexible seating, and a thoughtfully curated work-friendly café environment.

Question 2

What are Generous Coffee Credits?

Accepted Answer

Brewpass memberships include generous coffee credits designed to enhance your everyday work experience. Coffee credits allow up to one coffee per day. Credits do not accumulate or carry forward. Unused coffee credits expire with the membership. Credits must be consumed before the membership expiry date.

Question 3

How do food credits work?

Accepted Answer

Food credits can be used across Brewpass cafés, with the following usage policy: Food credits can be redeemed for food items available at the outlet. Maximum food credit usage is capped at ₹1,000 per day per member. Food credits are non-transferable. Unused food credits do not accumulate or carry forward. Credits must be used within the active membership period.

Question 4

Can I use food or beverage credits during events?

Accepted Answer

Yes, they can be used however the day limit still applies.

Question 5

What does "Flex" mean at Brewpass?

Accepted Answer

Flex means freedom. No locking into desks. No prior time-slot bookings. No fixed seating assignments. Members walk in, check in, and choose from any available seating. This preserves the spontaneity, energy, and café spirit that Brewpass stands for.

Question 6

Why doesn't Brewpass promote pre-booking of desks?

Accepted Answer

Pre-booking removes the organic café experience. Brewpass is intentionally designed to feel open, fluid, and spontaneous, not rigid or transactional like traditional coworking spaces.

Question 7

What seating options does Brewpass offer?

Accepted Answer

Brewpass offers a variety of seating formats to suit different work styles: Café-style desks, High seaters, Lounge seating, Work pods / monopods. Some outlets may additionally offer semi-private, partitioned team zones and closed meeting rooms. Availability varies by location.

Question 8

How do calling booths and meeting rooms work?

Accepted Answer

Calling booths and meeting rooms must be used as per the allocated time slots displayed at the outlet. Time limits are enforced to ensure fair access. Members are requested to vacate promptly once their slot ends. This helps create space for other members during peak hours.

Question 9

What are Brewpass member hours?

Accepted Answer

Standard member access hours are: Monday to Friday: 8:00 AM – 10:00 PM. Saturday: 8:00 AM – 6:00 PM.

Question 10

Can members use Brewpass on Saturday evenings and Sundays?

Accepted Answer

Yes. When there are no private events or scheduled maintenance breaks, members are free to use Brewpass on Saturday evenings and Sundays. Any access restrictions will be communicated clearly in advance.

Question 11

What happens if there is an event or maintenance break?

Accepted Answer

The space may be temporarily reserved or closed during the scheduled time. Member access resumes immediately after. These interruptions are part of normal operations and are communicated proactively.

Question 12

Why does Brewpass host private events?

Accepted Answer

Events help Brewpass: Keep memberships accessible. Invest in better coffee, food, and spaces. Build a strong professional community. All events are curated and aligned with Brewpass culture.

Question 13

What kind of events does Brewpass host?

Accepted Answer

Corporate offsites, Team meetups, Workshops and masterclasses, Professional and founder community gatherings. We do not host loud parties or nightlife-style events.

Question 14

Can I bring food or beverages from outside?

Accepted Answer

No. Outside food and beverages are not permitted inside Brewpass — during regular operations or events.

Question 15

Is alcohol allowed inside Brewpass?

Accepted Answer

No. Brewpass is a non-alcoholic space. Alcohol is not permitted at any time. This ensures a professional, inclusive, and safe environment for all members.

Question 16

How is membership billed?

Accepted Answer

Memberships are billed in advance, based on the selected plan.

Question 17

Are memberships refundable or transferable?

Accepted Answer

Membership fees are non-refundable once activated. Memberships are non-transferable. Pauses or extensions are not permitted unless explicitly stated in a specific plan.

Question 18

Will I receive refunds if access is restricted due to events or maintenance?

Accepted Answer

No. Temporary access restrictions due to events, maintenance, or operational requirements do not qualify for refunds or fee adjustments.

Question 19

Do all Brewpass outlets offer the same amenities?

Accepted Answer

Each Brewpass outlet offers a consistent core experience — great coffee, flexible seating, and a professional café environment. However, amenities may vary by location, including: Meeting rooms, Team zones, Seating formats. For exact details, members are encouraged to refer to the Amenities section on the individual outlet's location page.

Question 20

What happens after I sign up for a Brewpass membership?

Accepted Answer

Once your membership package is activated, you will receive a WhatsApp message, an email, and an SMS. These communications include a link to download the Brewpass app, with your membership and access privileges already updated.

Question 21

How do I enter a Brewpass outlet?

Accepted Answer

Brewpass uses app-enabled, QR-based access: Open the Brewpass app, View your dynamic QR code, Scan the QR at the entry scanner, The gate opens automatically once verified. No physical cards or passes are required.

Question 22

What if I face a technical issue with the app or QR code?

Accepted Answer

If you experience any issues such as app not loading, QR code not generating, or network/device issues — you can request staff-assisted entry. Our team will verify your active membership and help you access the space smoothly.

Question 23

Is staff-assisted entry always available?

Accepted Answer

Yes. While the app is the primary access method, members will never be denied entry due to technical glitches when staff assistance is available.

Question 24

Can I share my QR code with someone else?

Accepted Answer

No. QR codes are dynamic, secure, and non-transferable, and are linked only to the active member.

Question 25

Can Brewpass deny access to a member?

Accepted Answer

Yes. Brewpass reserves the right to deny or revoke access in cases of policy violations, disruptive behavior, or misuse of facilities. This helps protect the experience for all members.

Question 26

Can I bring a guest to Brewpass?

Accepted Answer

Yes. Members may bring occasional guests to Brewpass.

Question 27

What are the basic rules for guest access?

Accepted Answer

Guests must be accompanied by the hosting member at all times. Guest access is subject to space availability. Guests may stay for a limited duration per visit. Membership credits (coffee or food) do not apply to guests.

Question 28

Can guests use calling booths, meeting rooms, or other reserved amenities?

Accepted Answer

No. Calling booths, meeting rooms, and certain reserved amenities are for members only. Guests are welcome to use common café seating areas, subject to availability.

Question 29

Is guest access free?

Accepted Answer

Guest access may be complimentary for a limited duration per visit. After the free duration, guests can convert to a paid Day Pass. This enables a smooth, non-awkward transition while supporting fair usage of the space.

Question 30

What is a Paid Day Pass?

Accepted Answer

A Day Pass allows non-members to continue using the Brewpass space for the day, subject to availability and outlet policies. Pricing and inclusions may vary by outlet.

Question 31

Can I bring the same guest frequently?

Accepted Answer

Brewpass discourages regular or daily guest usage as a substitute for membership. If a guest visits often, our team will gently guide them toward a suitable Brewpass membership or plan — friendly, helpful, and never pushy.

Question 32

Are guests allowed during peak hours or private events?

Accepted Answer

During peak working hours, high-occupancy periods, or private events, guest access may be limited or temporarily unavailable to prioritise member experience.

Brewpass Kompally

Hours

Contact

What Members Say

Meet the Community

Life at Brewpass Kompally

Membership Plans

Day Pass

Flex Pass

Monthly

Six Months

Annual

Frequently Asked Questions

Ready to Experience Brewpass?

Brewpass Kompally

Hours

Contact

What Members Say

Meet the Community

Life at Brewpass Kompally

Membership Plans

Day Pass

Flex Pass

Monthly

Six Months

Annual

Frequently Asked Questions

Membership Basics(2 questions)

Food & Beverage Credits(2 questions)

Space, Seating & Flex Philosophy(2 questions)

Types of Seating Available(1 question)

Calling Booths & Meeting Spaces(1 question)

Hours & Availability(3 questions)

Events at Brewpass(2 questions)

Outside Food, Beverage & Alcohol Policy(2 questions)

Billing, Payments & Refunds(3 questions)

Outlet-Specific Amenities(1 question)

Access, Entry & App Usage(6 questions)

Guest Policy(7 questions)

Ready to Experience Brewpass?